Items ordered wrong or change of mind will incur a 30% restocking fee, that means if the total amount of your order is $100 you will only receive $70 as refund . In case of a return, the customer is responsible for all back and forth shipping costs. If the item is not resalable we cannot offer a return or refund at all. No refunds or returns on helmet orders due to health & safety reasons. NO EXCEPTIONS
We must be notified in advance for all returns. We cannot accept any returns without prior notification. Please phone 1300 282 382 to arrange return.
Due to Safety and health reasons, we take all helmet returns very seriously and unless the helmet is faulty or is not the one you ordered we do not offer returns. We encourage all customers to visit local shop to ensure what size is right for you and then make a decision. Buying online is different from in-store.